Social media is a term used to describe
the type of media that is based on conversation and interaction between people
online. It has changed the way news is being reported. It has changed the world
and revolutionized how information is stored, published, searched and consumed.
Social media has become influential as a communication and news-breaking tool.
News consumption today is not the same as
it was at the start of the 21st century when people waited for their
morning papers or evening news on television. News consumption today is not the
same as pre-internet news when people tune in to events happening around the
world through 24-hour television news channels. More recently, a growing number
of readers, viewers and listeners are going online for their news. Television,
newspapers and radio are still here but there is a growing competition from
interactive online media.
Social media has helped a lot in this
transformation since it helps people become journalists. Hence, people (the
audience) often customize the information provided to suit their interests. Anybody
now with access to internet and basic knowledge on the technologies can become
a publisher and share stories to the rest of the world. Today, many stories are
received third hand, through Facebook posts or Tweets so that by the time a
story is assigned to the reporter, the story in some form or another is already
out there in the social media universe. The reporter now has to take that into
consideration and find some angle to the story that is not yet being talked
about.
A lot of tips or leads these days are from
the web or what’s “trending” in social networks like Twitter, Facebook or based
on search volume patterns in search engines like Google or Bing. This is
radically changing the industry’s concept of what a scoop or breaking news is,
and people now want information in real-time.
New-media technology is not only having a
serious effect because of its impact on established journalism. It offers the
opportunity to transform the news media into a more open, trustworthy and
useful forum for information and debate. As news becomes non-linear and
open-sourced, journalism will change and is changing. This is about more than
posting a comment on a blog or sending in a photo to a website.
William Dutton of the Oxford Internet
Institute termed social media as the emergence of the Fifth Estate. In a 2009
interview with Nic Newman, former BBC Media Controller, Dutton said “we are
witnessing the emergence of powerful new voices and networks which can act
independently of the traditional media. Highly networked individuals (helped by
new platforms like social networking and messaging) can move across, undermine
and go beyond the boundaries of existing institutions.” This is possible due to
the presence of citizen journalists who act primarily as watchdog and
corrective for the mainstream.
As much as social media networks open new opportunities for the news
industry, they also raise the possibility of a specialized crisis for
journalists and media organizations. Reporters are now required to submit
stories for multiple platforms – television, radio, print and online. For a
journalist in today’s media landscape, it is essential to be multi-skilled.
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